▶3linediary Terms and Conditions for Paid Services
3linediary Terms and Conditions for Paid Services
Chapter 1 General Provisions
Article 1 (Purpose)
The purpose of the Terms and Conditions is to regulate the rights, duties, responsibilities and other requirements of Willim Inc. hereinafter referred to as the “Company”) and the “Users,” regarding the use of Paid Services on 3linediary and other mobile application services (hereinafter referred to as “3linediary Service”) provided by the “Company.”
Article 2 (Application of the Terms and Conditions)
The Terms and Conditions are to be applied when the “Users” want to use “Paid Services” within “3linediary Service” through a separate agreement procedure within the said service.
Article 3 (Definitions)
The definitions of the terms used in this document are as follows.
1. “Users” refers to those who use “Paid Services” provided by the “Company” or the service provider after signing an agreement with the "Company" based on the Terms and Conditions.
2. “Paid Service” refers to all “Paid Services” provided by the “Company."
3. Definitions of terms not defined in this Article but used in the Terms and Conditions shall conform to the related laws and general practice.
Article 4 (Provision of Personal Information, etc.)
The “Company” shall post the content of these Terms, Company name, name of the CEO, phone number, FAX number, tax identification number, mail order sales report number, and customer service center on the “Paid Service” screen in sequential order for the “Users” to notice them easily. However, the name of the CEO, FAX number, tax identification number, and the Terms and Conditions may be exposed to the “Users” via screen sequentially linked to the “Paid Service” screen.
Article 5 (Posting of Terms and Conditions, etc.)
1 The “Company” shall take technical measures so that the “Users” can see the Terms and Conditions in its entirety.
2 The “Company” shall provide a screen that displays key information among the content of the Terms and Conditions including withdrawal from subscription prior to obtaining agreement on the Terms and Conditions from the ”Users” to enhance understanding.
Article 6 (Revision of Terms and Conditions, etc.)
1 The “Company” may revise the Terms and Conditions to the extent that does not infringe upon related laws including the “Content Industry Promotion Act,” “Act on the Consumer Protection in Electronic Commerce, etc.,” and “Act on the Regulation of Terms and Conditions.”
2 Should the “Company” revise the Terms and Conditions, it shall notify the effective date and cause for revision with the current version of the Terms on an appropriate place in the application or website operated by the “Company” from 15 days prior to the effective date of the revised Terms and Conditions until the day before the effective date. However, revisions that are disadvantageous to the “Users” shall be notified 30 days prior to the effective date and shall be clearly notified through electronic means such as the agreement screen shown when using “Paid Service.”
3 If the “Company” has expressly announced or notified during the course of announcement and notification of revised Terms and Conditions per the previous clause that the non-expression of objection of the “Users” to the revision until the effective date shall be regarded as agreement to the revision of the Terms, and the “Users” have not explicitly objected to the revision, it shall be regarded that the “Users” have agreed with the revised Terms.
4 If the “Users” do not agree to the application of revised Terms and Conditions, the “Company” cannot apply the revised Terms and Conditions, in which case the “Users” has the right to terminate the user agreement. However, if there are special circumstances where original Terms and Conditions cannot be applied, the “Company” may terminate the agreement.
5 The “Users” may file a claim for indemnification should the termination of the user agreement as per the clause above has caused damage to the said “Users.”
Article 7 (Notification to the “Users”)
1 The “Company” may notify the “Users” via email using the email address provided by the “Users” except for cases specified otherwise.
2 Should the notification be directed to all “Users,” the “Company” may make the notice by posting on the bulletin board on the application or website of the “Company” instead of through email as specified in Clause 1. However, email notification is considered the standard in circumstances when the content of the notification poses significant impact on the transaction of the “Users.”
3 The Company shall notify the “Users” through the format as specified in the previous clause if individual notification is impossible due to the lack of or unrenewed contact information of the “Users,” in which case shall be regarded as individual notification.
Chapter 2 Signing of the User Agreement and “Paid Service” Usage
Article 8 (Posting of the Content of “Paid Service,” etc.)
1 The “Company” shall display the following information clearly on the initial screen of the corresponding “Paid Service.”
1. Name or title of the “Paid Service”
2. Name (corporate name for corporates), address, and phone number of the “Paid Service” provider
3. Content, method of use, fee, and other conditions for use
2 The type of device and minimum technical specification required for using the “Paid Service” “Company” shall conform to the recommended specifications.
3 Regarding “Paid Service,” the “Company” shall provide information on the exchange, refund, and warranty of the “Paid Service,” and the conditions and procedures for refund.
Article 9 (Establishment of User Agreement, etc.)
1 The “Users” shall request service usage through the following process provided by the “Company” or through other similar procedures. The “Company” shall provide information on the following items before concluding the agreement in order to facilitate accurate understanding and transaction of the “Users” without possible errors or mistakes.
1. Identification and selection of types of “Paid Service”
2. Selection of payment method and sharing of payment information
3. Confirmation on the access request to “Paid Service” or the consent to the confirmation of the “Company”
2 The “Company” may not approve the request or defer the approval should the application of the “Users” falls under one of following conditions.
1. In case of the “Users” using a false name or claiming identity of another person
2. In case of the “Users” having entered false information or failed to enter the information requested by the “Company”
3. In case of a minor attempting to use “Paid Service” prohibited under the Juvenile Protection Act
4. In case of insufficient service-related facilities or technical or administrative problems
5. Other cases in which the approval is deemed impossible due to the causes imputable to the “Users”
3 The agreement conclusion date shall be determined as the time/date when the “Registration Complete” or “Purchase Complete” message is displayed on the application process screen.
4 For the “Users” to gain access to “Paid Service,” the “Users” shall agree to the Terms and Conditions and pay the fee as according to the conditions determined by the “Company.”
Article 10 (Method of Payment)
1 Payments for “Paid Service” can be made using any available methods among the following. However, the “Company” shall not charge additional commission for any method of payment chosen by the “Users.”
1. Card payment including pre-paid, debit or credit cards
2. Payment through phone or mobile phone
3. Account transfer through phone banking, internet banking online deposit
4. Payment through digital currency
5. Payment through points such as cashback reward or credit card reward points
6. Payment through other electronic payment means
2 In accordance with the “Company” policy and the rules of payment providers (mobile carriers, card issuers, etc.) as listed in Clause 1, there may be limitations imposed on the monthly purchasable or chargeable amount. Upon exceeding the limits, additional use of “Paid Service” may not be allowed.
Article 11 (Provision and Suspension of “Paid Service”)
1 As a rule, the “Company” shall provide “Paid Service” continuously throughout the year, 24 hours a day.
2 The “Company” may temporarily suspend the provision of “Paid Service” due to the maintenance, replacement, breakdown or loss of communication of information and communication facilities such as computer, or other reasonable grounds. In this case, the “Company” shall notify the “Users” of the suspension through methods as defined in Article 7 [Notification to the “Users”]. However, the “Company” may provide notification later in case of extenuating circumstances.
3 If required, the “Company” may conduct regular inspection of the “Paid Service,” and the duration of the inspection shall be notified through the “Paid Service” provision screen.
4 If the provision of “Paid Service” is no longer available due to changes in the item of business, renunciation of business, or merger of businesses, the “Company” shall notify the “Users” through methods as defined in Article 7 [Notification to the “Users”], and shall compensate based on reasonable conditions.
Article 12 (Changes in “Paid Service”)
1 The “Company” may adopt changes to the “Paid Service” provided in whole or in part, as required by legitimate technical or operational causes. However, in cases when changes are significant or unfavorable to the “User,” the “Company” shall notify the said “Users” of the changes through means defined in Article 7 [Notification to the “Users”] and shall compensate based on reasonable conditions.
2 The “Company” shall provide original “Paid Service” to the “Users” who refuse to agree to the changes as described in the previous clause. However, if the provision of original service is impossible, the provision of the service may be suspended or the agreement may be terminated, in which case refunds shall be made in accordance with Article 16 (Effects of Revocation and Termination of the “Users”).
Chapter 3 Obligations of the Contracting Parties
Article 13 (Obligations of the “Company”)
1 The “Company” shall not engage in any activities prohibited by relevant laws and the Terms and Conditions or against public morals and shall make efforts to secure continued provision of “Paid Service.”
2 The “Company” shall equip security system to protect and secure personal information (including credit information) to facilitate safe use of “Paid Service” of the “Users.”” Also, it shall notify the Privacy Policy and comply with it.
3 The “Company” shall take actions regarding claims or opinions related to the use of “Paid Service” suggested by the “Users” when the claim or opinion is deemed reasonable. The process and results of treatment of the claims or opinions suggested by the “Users” shall be reported to the relevant “Users.”
Article 14 (Obligations of the “Users”)
1 The “Users” shall review the details of “Paid Service” provided by the “Company” or the seller and the conditions of transaction before using “Paid Service.” The “Users” shall be held responsible for any loss or damage caused by his/her negligence to review the details and conditions of “Paid Service.”
2 The “Users” shall comply with the notification of the “Company” regarding “Paid Service.” The “Users” shall be held liable for any loss or damage caused due to violation or non-compliance of the Terms and Conditions or notifications.
3 The “Users” shall not engage in following actions when using “Paid Service.”
1. Using “Paid Service” or accessing the system through unreasonable means not specified by the “Company.”
2. Using “Paid Service” provided by the “Company” after claiming the identity, card information, account information, etc. of another person
3. Modifying the information published by the “Company” in an unauthorized way or transmitting or posting information through means other than as specified (computer program, etc.) by the “Company”
4. Taking intrusive actions against intellectual property rights including the copyright of the “Company” and other related parties
5. Taking actions which may defame or obstruct business of the “Company” or other related parties
6. Disclosing or posting obscene, violent or other messages, video or audio against public order and good morals on the “Paid Service”
7. Engaging in repetitive purchasing without an actual intention to purchase
8. Other illegal or unjustifiable actions
Chapter 4 Withdrawal of Subscription, Termination of Contract and Restrictions, etc.
Article 15 (Withdrawal, Revocation and Termination of Agreement of “Users”)
1 The “Users” who signed the use agreement with the “Company” based on Article 9 [Conclusion of User Agreement, etc.] of the Terms may withdraw the subscription in three days after the “Paid Service” has become available if the agreement was delivered differently from what was proposed. However, the “Paid Service” of the “Company” includes services which the subscriber cannot be withdrawn from, according to Content Industry Promotion Act, etc. In such case, the “Company” shall implement one of the following measures in accordance with the aforementioned law in order to restrict the user withdrawal rights.
1. Including the statement on the prohibition of withdrawal of the “Paid Service” in the disclaimer
2. Providing opportunities for temporary or partial use
2 The “Users” may revoke or terminate the use agreement based on following grounds.
1. When the defect on the “Paid Service” cannot be supplemented or modified by the “Company,” the revocation or termination should be notified within one month after the “Paid Service” was first provided.
2. When the “Users” of the “Paid Service” refuses to agree with the changes specified in the Terms and Conditions or the changes specified in Terms of Service of 3linediary Service and wishes to delete the account or terminate the use the contract of “Paid Service”
3 Revocation and termination specified in Clause 2 shall come into effect once the “Users” express their intention to revoke or terminate to the “Company” through phone or e-mail.
4 Upon receiving the intention to revoke or terminate the use agreement expressed by the “Users” as specified in Clause 3, the “Company” shall send a reply to the “Users” in a prompt manner.
5 The “Users” may determine a reasonable amount of time and request remediation of the defects encountered during the use of service before declaring the intention to revoke or terminate the use agreement for the reasons as stated in Clause 2 Subclause 1. However, when the “Company” concludes that the defect is unable to remediate, the “Company” may promptly inform the “Users” of the situation and revoke or terminate the user agreement.
Article 16 (Effects of Revocation and Termination of the “Users”)
1 The “Company” should make refunds to the “Users” for the “Paid Service” through the same method the payment was received as soon as possible from the day when the intention to revoke or terminate the agreement was received from the “Users.” However, if refund through the same method as the initial payment is impossible, details must be notified prior to the refund.
2 Should the “Company” make the refund in accordance with Clause 1, the “Company” may deduct a certain amount equivalent to the benefit gained by the “Users” for the “Paid Service,” and the cost input by the “Company” to provide “Paid Service” to the “Users.”
3 If the payment made by the “Users” through means such as credit card or digital currency was to be refunded, the “Company” shall promptly request the payment provider to suspend or cancel the billing. However, the “Company” may choose not to do so in cases stated in the provisory clause of Clause 1 and Clause 2.
Article 17 (Revocation, Termination and Restriction of the “Company”)
1 The “Company” may revoke or terminate the Terms and Conditions or restrict the use of “Paid Service” of the “Users” for a certain amount of time, if the “Users” has breached the obligations of the “Users” as stated in 3linediary Terms of Service or the Terms and Conditions.
2 The revocation or termination of the Terms and Conditions as stated in Clause 1 shall come into effect when the “Company” expresses the intention to do so to the “Users” using the method of notification selected by the “Company.”
3 The “Users” may raise a formal objection to the revocation, termination, and restriction of the “Company” through the process set forth by the “Company.” When the “Company” acknowledges that the objection is reasonable, the “Company” shall immediately resume the use of the Service.
Article 18 (Effects of Revocation and Termination Due to the Causes Imputable to the “Users”)
1 If the revocation or termination of the agreement of the “Company” is based on the causes imputable to the “Users,” the Company may refund the payment for the “Paid Service” after deducting the amount of benefit gained by the “Users” from the “Paid Service” and the additional refund fee of 10%.
2 The “Company” should make refunds to the “Users” for the “Paid Service” through the same method the payment was received as soon as possible from the day when the intention to revoke or terminate the agreement was received from the “Users.” However, if refund through the same method as the initial payment is impossible, details must be notified prior to the refund.
Chapter 5 Miscellaneous
Article 19 (Limitation on Liability)
1 The “Company” shall be exempt from the liability to provide “Paid Service” if the “Company” was unable to provide the “Paid Service” due to changes in relevant laws, natural disasters or other causes of force majeure.
2 The “Company” shall not bear any responsibility for the interruption in using “Paid Service” if the interruption was caused by reasons imputable to the “Users.”
3 The “Company” shall not bear any responsibility for the reliability and accuracy of the information, material, and facts regarding the “Paid Service” posted by the “Users.”
Article 20 (Interpretation of the Terms and Conditions)
The interpretation of the Terms and Conditions and those not defined in the Terms shall be based on the “Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc.,” “Content Industry Promotion Act,” “Act on the Consumer Protection in Electronic Commerce, etc.,” “Act on the Regulation of Terms and Conditions,” “Guidelines for the Protection of Digital Content “Users” as set by the Minister of Culture, Sports and Tourism, other relevant laws, the Terms of Service of 3linediary, and standard commercial practice.
Article 21 (Applicable Laws and Jurisdiction)
1 The governing law of the Terms and Conditions shall be the laws of the Republic of Korea.
2 Lawsuits on disputes arising between the “Company” and the “Users” shall be submitted to the competent court under the Civil Procedure Act.
Addendum
These Terms and Conditions shall take effect from September 20th, 2018.